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  • Matt Wampler

Challenges of Today's Restaurant


The Challenges Restaurants Currently Face
The Challenges Restaurants Currently Face

The restaurant industry is facing a number of challenges in recent years, and these challenges are only expected to continue into the foreseeable future. With competition on the rise, rising costs, changing consumer behavior, labor shortages, pandemic-related disruptions, government regulations, and the online review culture, it can be tough for restaurant owners to stay afloat.


Competition: The restaurant industry is highly competitive, with new establishments constantly popping up and vying for customers. According to the National Restaurant Association, there are over one million restaurant locations in the U.S. alone, making it difficult for existing restaurants to stand out and maintain their market share.


Rising costs: The cost of operating a restaurant has been increasing, including rising food and labor costs. In 2019, the National Restaurant Association reported that 60% of restaurant operators said that labor costs were their biggest challenge. In addition, 96% of operators experienced supply delays or shortages of key food or beverage items in 2021, according to the 2022 State of the Restaurant Industry report.


Changes in consumer behavior: The way consumers dine out has changed in recent years, with more people opting for delivery or takeout rather than dining in. This shift has led to increased competition from third-party delivery services and has made it harder for restaurants to maintain their profit margins. According to a report from OpenTable, 72% of customers believe that strict cleaning policies in restaurants are extremely important, and 60% said that they would be more likely to dine out if restaurants had clear sanitation protocols in place.


Labor shortages: The restaurant industry has long struggled with labor shortages, and the COVID-19 pandemic has only exacerbated the problem. Many restaurants have had to reduce their staff or operating hours due to a lack of available workers. According to the National Restaurant Association, 50% of restaurant operators said that it would be a year or more before business conditions returned to normal.


Pandemic-related disruptions: The COVID-19 pandemic has had a major impact on the restaurant industry, with many establishments being forced to close or reduce their capacity. Even those that have remained open have had to implement costly safety measures, such as offering outdoor dining or requiring employees to wear masks and gloves. According to the National Restaurant Association, the restaurant industry saw a decline in sales of 36% on average in 2020, with 90% of full-service establishments reporting a decline in sales.


Predictive forecasting has the potential to be a game-changer for the restaurant industry. By using data and analytics to make informed predictions about future trends and customer behavior, restaurants can make smarter decisions about everything from menu planning to staffing. This can help them to better navigate the challenges they are currently facing, such as competition, rising costs, and changes in consumer behavior.


One of the primary benefits of predictive forecasting is that it allows restaurants to make data-driven decisions, rather than relying on gut instincts or assumptions. This can help them to better understand their customers and their needs, and to tailor their offerings accordingly. It can also help them to better manage their resources, such as food and labor, and to optimize their operations for maximum efficiency and profitability.


In short, predictive forecasting can help restaurants to not only survive, but thrive in today's challenging environment. By leveraging the power of data and analytics, they can make better decisions, improve their operations, and build more resilient and sustainable businesses. As the restaurant industry continues to evolve, it's likely that more and more establishments will turn to predictive forecasting as a way to stay ahead of the curve and meet the needs of their customers.



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